Billing & Policies
Information about deposits, refunds, cancellations, tax exemption, payment methods, and rental terms.
Yes, you can buy silent disco headphones and equipment from SILENCE. Systems include headphones, transmitters, and setup support, with custom quotes based on your needs.
Yes, you can try silent disco equipment before buying by renting it first. This allows you to test audio quality, range, and usability before making a purchase.
Yes, a 20% deposit is required to book a SILENCE silent disco rental. This secures your event date, and the remaining balance is due before shipping.
The remaining balance for a SILENCE silent disco rental is due before your equipment ships. Final payment must be completed to release your order for delivery.
SILENCE accepts major credit cards and offers flexible payment options for businesses and organizations. Secure payment processing ensures a safe booking experience.
SILENCE cancellation and refund policies depend on timing. Earlier cancellations offer more flexibility, while last-minute changes may limit refund options due to scheduling and shipping commitments.
Yes, replacement fees apply if silent disco equipment is lost or damaged. Typical costs are $80 per headphone and about $280 per transmitter, with options to reduce risk through event management or protection plans.
Yes, SILENCE offers rental protection plans that cover lost or damaged equipment. These are recommended for large or high-traffic events and can be added during booking.