Orders & Shipping
Track orders, review shipping timelines, manage returns, warranty claims, and delivery information.
SILENCE silent disco rentals arrive one day before your event. This early delivery allows time to test equipment, review setup instructions, and ensure everything is ready before guests arrive.
SILENCE rentals ship via FedEx and typically arrive up to three days before your event when booked at least 10 days in advance. Tracking is provided for full delivery visibility.
To track your SILENCE silent disco order, you will receive a FedEx tracking number by email. Use the link to monitor delivery progress and confirm your equipment arrival date. You should receive your equipment three or more days before your event.
If your silent disco rental is delayed, check your FedEx tracking for updated delivery timing. SILENCE shipments are scheduled up to three days early to help prevent delays from impacting your event.
SILENCE ships silent disco equipment internationally, but duties, taxes, and tariffs are not included and must be paid by the customer. Shipping times may vary due to customs processing.
SILENCE silent disco equipment includes a limited warranty covering manufacturer defects. It does not cover misuse, accidental damage, or normal wear and tear.
If your silent disco equipment arrives damaged or not working, test it immediately, document the issue, and reach out with your order details. Early delivery allows time to resolve problems before your event.